Delivery Info

Deliveries are made by courier or, with certain products, by First Class Post. Orders are generally delivered Monday to Friday although Saturday deliveries can be arranged at an extra charge. Orders placed over the weekend will not be despatched until the Monday. Surcharges will also apply for deliveries to the Scottish Highlands and Islands, Northern Ireland, Eire, the Channel Islands and the Isles of Man and Wight - these delivery surcharges are clearly shown when viewing a product and whilst checking out.

All address information must be accurate, including the postcode, and the recipient's telephone number. Egerton Barnett cannot accept responsibility for late or non-delivery if recipient address and telephone details are insufficient or incorrect.

Delivery is via a signature on delivery service. Where the courier is unable to find someone to accept delivery they will either deliver to a neighbour or leave a card at the address for the recipient to make contact. If the recipient fails to make contact in good time, the goods are returned to Egerton Barnett and a charge will be made for re-delivery to the original or an alternative address. The purchaser will also be charged for any items which have become unsuitable for sale and need replacing (perishable and chilled items like smoked salmon and cheese which have short shelf lives).

Please allow extra time for deliveries overseas.

Please read our Terms and Conditions for detailed information on ordering, cancellation and delivery.